Frequently Asked Questions
Everything you need to know about your TOBIQ experience.
How long does shipping take?
Standard domestic orders typically arrive within 5-7 business days, while expedited shipping options are available at checkout if you need your items sooner.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your process.
How do I find my perfect fit?
Each product page features a detailed size guide. We recommend measuring your favorite garment at home and comparing it to our specifications for the best results.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary by location and are calculated during the checkout process.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as buy-now-pay-later options like Afterpay and Klarna.
How should I care for my TOBIQ garments?
To ensure longevity, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner label of every piece.